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Email

Create mailboxes, set up Outlook and phones, reset passwords and fix sending problems.

  1. Which email service do I have? Compare hosting email, Business Email, Enterprise Email and Pro Mail, and find yours.
  2. Email server settings (IMAP, POP3 and SMTP) The incoming and outgoing server details for setting up email on any app or device.
  3. Read your email in a web browser (webmail) Log in to webmail from any computer or phone, with no set-up needed.
  4. Create an email account in cPanel (hosting email) Add a new mailbox on your web hosting plan.
  5. Create a Business or Enterprise email account Add mailboxes to your Business or Enterprise Email service from the Client Area.
  6. Getting started with Pro Mail Your welcome email, the admin console, and the desktop and mobile apps.
  7. Reset an email account password Change a forgotten mailbox password for hosting email, Business Email or Pro Mail.
  8. Set up email in Outlook for Windows Add your Webmart mailbox to Microsoft Outlook using IMAP.
  9. Set up email on a Mac (Apple Mail or Outlook for Mac) Add your Webmart mailbox to Apple Mail or Outlook on macOS.
  10. Set up email on iPhone or iPad Add your Webmart mailbox to the built-in Mail app on iOS.
  11. Set up email on Android Add your Webmart mailbox to the Gmail app or your phone's email app.
  12. IMAP vs POP3: which should I use? Why IMAP is usually the better choice, and when POP3 makes sense.
  13. Set up email forwarding and auto-replies Forward mail to another address, or send an automatic out-of-office reply.
  14. Stop your emails going to spam (SPF, DKIM and DMARC) Add the DNS records that prove your emails are genuine.
  15. Can’t send or receive email: troubleshooting A step-by-step checklist for the most common email problems.
  16. Emails rejected: your IP address is blacklisted Why your office internet connection can be blocked from sending, and how to fix it.
  17. Mailbox full or running out of space Free up storage, or get more space for your email.