Getting started with Webmart

Welcome to Webmart! This guide walks you through what happens after you place an order and what you need to do to get your domain, email or website working.

1. Place your order and pay

Order online at webmart.co.bw. When you check out, an account is created for you in the Client Area, our customer portal, and an invoice is issued.

Your services are set up as soon as the invoice is paid. Card and Orange Money payments are picked up immediately. Bank transfers (EFT) are captured manually and take longer. See Payment methods we accept.

2. Check your inbox

Look out for these emails (check your Spam or Junk folder too):

• Client Area welcome email: your login for the Client Area.
• Invoice and payment confirmation.
• Domain activation email (new .bw domains): sent by the registry, BOCRA, with a link you must click to activate the domain.
• New account information: your hosting (cPanel) or email login details.

3. Activate your domain (new .bw domains only)

Click the link in the BOCRA activation email. Your domain will not work until you do. See Activate a new .co.bw domain.

4. Wait for propagation

New domains, and changes to nameservers or DNS, take a few hours and up to 24 hours to work everywhere on the internet. This is called propagation. Wait until it has finished before you create email accounts or test your website.

5. Set up your services

• Email: find out which email service you have, create your mailboxes, then set them up on your devices.
• Website: log in to cPanel, then upload your website or install WordPress.
• Security: make sure SSL is active so your site shows the padlock.