Skip to content
Help Centre

Getting Started

New to Webmart? How our services fit together, how to pay and how to reach us.

  1. Getting started with Webmart What happens after you place your first order, and the order to do things in.
  2. How to contact Webmart support Support channels, business hours and how to get the fastest answer.
  3. Payment methods we accept Pay by Visa or Mastercard, Orange Money Web Payments, bank transfer (EFT) or cash at our office.
  4. Domains, hosting, DNS and email: how they fit together A plain-English explanation of what each service does and which ones you need.
  5. How to request a quotation Get a formal quote for your procurement process, then turn it into an invoice.
  6. Cancellations and refunds How to cancel a service, and how refunds work.
  7. Glossary of common terms Quick definitions of the technical words you'll see in our guides.