Create a Business or Enterprise email account

Business and Enterprise Email are billed per mailbox. Each mailbox you create uses one of the accounts on your order.

Create a mailbox

1. Log in to the Client Area.
2. Go to Services → My Services and click Manage Product next to your Business or Enterprise Email service.
3. Scroll down to the Hosting Management Dashboard and click Manage Email Accounts. The email admin panel opens in a new tab.
4. Click Add User (or Add Account).
5. Enter the person’s name, the email address (e.g. [email protected]) and a strong password.
6. Click Save or Add.

Share the address, password, webmail link and server settings with the user.

Need more mailboxes?

If all your accounts are in use, you can’t add another until you buy more. Go to Manage Product and use Upgrade/Downgrade, or contact sales to add accounts to your order.

Other things you can do in the email admin panel

• Reset a user’s password. See Reset an email password.
• Create aliases (extra addresses delivered to an existing mailbox) and forwarders.
• Set up auto-responders. See Forwarders and auto-replies.
• Delete a user. This permanently deletes their email, so back up first.