Cancel a service

1. Log in to the Client Area and go to Services → My Services.
2. Click the service you want to cancel.
3. In the Actions menu, click Request Cancellation.
4. Tell us briefly why you’re cancelling. This helps us improve.
5. Choose when it should end: – End of Billing Period: the service keeps working until its paid-up date, and no renewal invoice is created. – Immediate: the service is removed as soon as we process the request.
6. Click Request Cancellation.

Domains

You can’t cancel a domain the same way. Turn off auto-renew if you don’t want to renew it (see Renew your domain), or transfer it to another provider.

See also: Cancellations and refunds.