Domains, hosting, DNS and email: how they fit together
A plain-English explanation of what each service does and which ones you need.
Getting online usually involves a few separate services. Here’s what each one does.
Domain name
Your address on the internet, like yourcompany.co.bw. You register it for a year at a time and must renew it every year or you’ll lose it. A domain on its own doesn’t give you a website or email: it has to be pointed at a service that provides them.
Nameservers
Nameservers tell the internet which provider is in charge of your domain’s settings. You can change them yourself in the Client Area. See Change your nameservers.
DNS hosting
DNS records are the detailed instructions for your domain: where the website lives (A record), where email is delivered (MX record), verification codes (TXT record) and so on. To manage these records with us you need DNS hosting, or a web hosting plan, which includes it. See Nameservers vs DNS hosting.
Web hosting
Server space where your website’s files and databases live. Our web hosting plans include cPanel, free SSL, DNS management and email accounts.
Email hosting
Mailboxes for addresses like [email protected]. You can get email with a web hosting plan, or as a standalone email service with more storage and features. See Which email service do I have?
What do I need?
| I want… | You need |
|---|---|
| Just to reserve my name | Domain |
| Email only | Domain + an email service |
| A website and email | Domain + web hosting (email included) |
| A website built for me | Domain + hosting + our website design service |
| To use my domain with Shopify, Wix, Microsoft 365 or another provider | Domain + DNS hosting, so you can add their records |
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